Acceptable Use Policy

Effective 1 October 2025

These acceptable use standards apply to any material you upload or share to our site or
generate on our site ('User Content'). They also apply to any contact you make with
other users on our site, links to our site, and any other ways you use our site.

1.

License and Access

1.

License and Access

1.1 Subject to the terms and conditions of this Policy, Vendro grants you a non-exclusive, non-transferable, revocable, limited license to access and use the Platform and its features, including inventory management, sales systems, and CRM functionalities, solely for your internal business operations as a watch dealer. This license is provided in conjunction with a valid subscription agreement and does not grant you ownership of the Platform.


1.2. Restrictions. You shall not, and shall not permit any third party to:


(a) Sublicense, sell, rent, lease, transfer, assign, distribute, or otherwise commercially exploit the Platform.

(b) Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Platform.

(c) Access the Platform for the purpose of building a competitive product or service or for any other benchmarking or competitive analysis.

(d) Remove, alter, or obscure any proprietary notices (e.g., copyright and trademark notices) on the Platform.

(e) Use the Platform for any purpose other than as expressly permitted by this Policy.

2.

User Accounts and Responsibilities

2.

User Accounts and Responsibilities

2.1. Account Security. You are responsible for all activities that occur under your
account, including but not limited to the actions of your employees, agents, or any third
party with whom you share your account credentials. You must maintain the
confidentiality of your username and password and shall notify Vendro immediately of
any unauthorized use of your account.


2.2. Accuracy of Information. You represent and warrant that all information you provide
to Vendro during the registration process and throughout your use of the Platform is true, accurate, and complete. You are responsible for keeping this information updated.


2.3. Compliance with Laws. You agree to comply with all applicable local, state, national,
and international laws and regulations in connection with your use of the Platform,
including but not limited to laws governing data privacy, consumer protection, and
commercial transactions.

3.

Intellectual Property Rights

3.

Intellectual Property Rights

3.1. Vendro's Intellectual Property. The Platform, including its software, code, algorithms,
user interface, databases, and all related intellectual property rights (including

copyrights, patents, trademarks, and trade secrets), are the exclusive property of Vendro and its licensors. This Policy does not transfer any ownership rights in the Platform to you.


3.2. User Content. You retain all intellectual property rights in and to the data and
content you upload, post, or otherwise transmit to the Platform ('User Content'). You
grant Vendro a limited, non-exclusive, worldwide, royalty-free, and perpetual license to
use, reproduce, and display the User Content solely for the purpose of providing the
services described in the Platform.

4.

Restricted Activities

4.

Restricted Activities

4.1. Vendro will determine, in its discretion, whether any User Content or your use of our
site breaches these acceptable use standards.


4.2. You may not use our site:


  • In any way that breaches any local, national or international law or regulation.

  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

  • For the purpose of harming or attempting to harm minors in any way.

  • To bully, insult, intimidate or humiliate any person.

  • To send, knowingly receive, upload, download, share, post, use or re-use any
    material which does not comply with our content standards.

  • To transmit, or procure the sending of, any unsolicited or unauthorized advertising or
    promotional material or any other form of similar solicitation (spam).

  • To knowingly transmit any data, send or upload any material that contains viruses,
    Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other
    harmful programs or similar computer code designed to adversely affect the
    operation of any computer software or hardware.


4.3. User Content:


  • Must be accurate (where it states facts).

  • Only contain opinions that are genuinely held.

  • Must comply with the law applicable in any country from which it is posted and to
    which the website is targeted.


4.4. User Content must not:


  • Be defamatory of any person.

  • Be obscene, offensive, hateful or inflammatory.

  • Infringe any copyright, database right or trade mark of any other person.

  • Include video content that has been or would be likely to be given an R18 certificate
    by the British Board of Film Classification (BBFC).

  • Include video content not suitable for BBFC classification.

  • Include material that might impair the physical, mental or moral development of
    persons under the age of 18.

  • Be likely to deceive any person.

  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of
    confidence.

  • Contain illegal content or promote any illegal content or activity.

  • Be in contempt of court.

  • Be threatening, abuse or invade another's privacy, or cause annoyance,
    inconvenience or needless anxiety.

  • Be likely to harass, upset, embarrass, alarm or annoy any other person.

  • Impersonate any person or misrepresent your identity or affiliation with any person.

  • Give the impression that the User Content emanates from Vendro, if this is not the
    case.

  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act
    such as (by way of example only) copyright infringement or computer misuse.

  • Contain a statement which you know or believe, or have reasonable grounds for
    believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

  • Be pornographic.



Illegal content


4.5. In addition, you must not use our site in any way that involves the following:


  • Terrorism.

  • Child sexual exploitation or abuse including grooming and child sexual abuse
    material.

  • Hate offences.

  • Harassment, stalking, making threats or abuse.

  • Controlling or coercive behaviour.

  • Intimate image abuse.

  • Extreme pornography.

  • Sexual exploitation of adults.

  • Human trafficking.

  • Unlawful immigration.

  • Fraud and financial offences.

  • Proceeds of crime offences.

  • Drugs or psychoactive substance offences.

  • Firearms, knives and other weapons offences.

  • Encouraging or assisting suicide.

  • Foreign interference offences.

  • Animal cruelty.



Content very harmful to children


4.6. The following must not be uploaded, shared or generated directly on this service:


  • Pornographic content.

  • Content which encourages, promotes or provides instructions for suicide.

  • Content which encourages, promotes or provides instructions for an act of deliberate self-injury.

  • Content which encourages, promotes or provides instructions for an eating disorder or behaviours associated with an eating disorder.



Other content harmful to children


4.7. You must not upload, post, create on our site or share any of the following:


  • Content that is abusive and which targets any of the following characteristics: race,
    religion, sex, sexual orientation, disability, gender reassignment.

  • Content which incites hatred against people:


    • of a particular race (including colour, nationality, and ethnic or national origins,
      religion (including lack of religion), sex or sexual orientation;

    • who have a physical or mental disability; or

    • who have the characteristic of gender reassignment (meaning the person is
      proposing to undergo, is undergoing or has undergone a process (or part of a
      process) for the purpose of reassigning the person's sex by changing physiological or other attributes of sex).


  • Content which encourages, promotes or provides instructions for an act of serious
    violence against a person.

  • Bullying content.

  • Content which:


    • depicts real or realistic serious violence against a person (real or not);

    • depicts the real or realistic serious injury of a person (real or not) in graphic
      detail.


  • Content which:


    • depicts real or realistic serious violence against an animal (real or not);

    • depicts the real or realistic serious injury of an animal (real or not) in graphic
      detail;

    • realistically depicts serious violence against a fictional creature or the serious
      injury of a fictional creature in graphic detail.


  • Content which encourages, promotes or provides instructions for a challenge or stunt highly likely to result in serious injury to the person who does it or to someone else.

  • Content which encourages a person to ingest, inject, inhale or in any other way self-
    administer:


    • a physically harmful substance;

    • a substance in such a quantity as to be physically harmful.



Offences


4.8. You must not upload, post, create on our site, share or cause any uploading,
posting, creation or sharing, of any of the following:


  • A grossly offensive, indecent, obscene or menacing message intending to cause
    offence, menace, distress or anxiety.

  • A false message knowing it to be false, intending to cause non-trivial psychological
    or physical harm to a likely audience, and with no reasonable excuse.

  • A message threatening death or serious harm while intending or being reckless as to
    whether the object of the threat would fear that the threat would be carried out.

  • Flashing images when it is reasonably foreseeable that an individual with epilepsy
    will see it and the sender intended that the individual would suffer harm and the
    sender has no reasonable excuse for sending the images.

  • A communication that intends to encourage serious self-harm.

  • An unsolicited sexual image, including a manufactured intimate image or 'deepfake'
    intending the recipient to be caused alarm, distress or humiliation, or for the purpose
    of sexual gratification and being reckless as to whether the recipient will be caused
    alarm, distress or humiliation.

  • A sexually explicit deepfake.



Additional provisions for video content


4.9. You must comply with our guidance on the use of maturity or sensitivity ratings on video content.


4.10. For the avoidance of doubt, for any User Content in the form of video content:


  • You must tell us immediately, if you upload a video containing any of the following:
    criminal material (relating to terrorism, sexual exploitation of children, child
    pornography, racism and xenophobia), unclassified or unclassifiable videos, videos
    rated R18 or suitable for R18 rating and other material that might impair the physical,
    mental or moral development of persons under the age of 18 (restricted material).

  • You must not upload a video containing material likely to incite violence or hatred
    against a group of persons or a member of a group of persons based on any of the
    following grounds: sex, race, colour, ethnic or social origin, genetic features,
    language, religion or other belief, political opinion, membership of a national minority, property, birth, disability, age or sexual orientation.



Advertising


4.11. You must not upload, post, create on our site or share content containing any
advertising or promoting any services or web links to other sites.


4.12. Hidden advertising (where a content creator has been paid or otherwise has an
incentive to endorse a product but does not clearly identify the content as advertising) is
not allowed on our site.


4.13. You must not upload a video containing advertising for any of the following:


  • Cigarettes and other tobacco products, electronic cigarettes or electronic cigarette
    refill containers, and prescription-only medicine; or

  • Alcoholic drinks that are not aimed specifically at under 18s and do not encourage
    immoderate consumption of alcohol.


4.14. Any advertising included in a video you upload must not:


  • Prejudice respect for human dignity.

  • Include or promote discrimination based on sex, racial or ethnic origin, nationality,
    religion or belief, disability, age or sexual orientation.

  • Encourage behaviour prejudicial to health or safety.

  • Encourage behaviour grossly prejudicial to the protection of the environment.

  • Cause physical, mental or moral detriment to persons under the age of 18.

  • Directly exhort such persons to purchase or rent goods or services in a manner
    which exploits their inexperience or credulity.

  • Directly encourage such persons to persuade their parents or others to purchase or
    rent goods or services.

  • Exploit the trust of such persons in parents, teachers or others.

  • Unreasonably show such persons in dangerous situations.


4.15. You must use the functionality provided on our site to declare whether, as far as
you know or can reasonably be expected to know, any video contains advertising.



Reviews


4.16. Fake reviews are not allowed on our service. Fake reviews include reviews that
conceal that the reviewer has been incentivised in some way to post the review, or
where the review contains information that is false or misleading.

5.

Termination

5.

Termination

5.1. Termination by Vendro. Vendro may suspend or terminate your access to the
Platform at its sole discretion, with or without notice if you breach any provision of this
Policy, or for any other reason, including but not limited to, suspected fraudulent or illegal activity.


5.2. Effect of Termination. Upon termination, your right to use the Platform will
immediately cease. Vendro is not obligated to provide a copy of your User Content upon termination and may delete all your User Content from its servers. You remain responsible for any outstanding fees or charges incurred prior to termination.

6.

Disclaimer of Warranties

6.

Disclaimer of Warranties

6.1. 'AS IS' Basis. The Platform is provided on an 'AS IS' and 'AS AVAILABLE' basis.
Vendro expressly disclaims all warranties of any kind, whether express or implied,
including, but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, and non-infringement.


6.2. No Guarantee. Vendro makes no warranty that the Platform will meet your
requirements, be uninterrupted, timely, secure, or error-free. You acknowledge that your
use of the Platform is at your sole risk.

7.

Limitation of Liability

7.

Limitation of Liability

7.1. Exclusion of Damages. To the maximum extent permitted by law, Vendro shall not
be liable for any indirect, incidental, special, consequential, or punitive damages,
including but not limited to, damages for loss of profits, goodwill, use, data, or other
intangible losses, resulting from:


(a) Your use or inability to use the Platform;

(b) Unauthorised access to or alteration of your data;

(c) Any other matter relating to the Platform.


7.2. Cap on Liability. In no event shall Vendro's total cumulative liability to you for all
damages, losses, and causes of action (whether in contract, tort (including negligence),
or otherwise) exceed the total amount of fees paid by you to Vendro in the twelve (12)
months preceding the event giving rise to the liability.

8.

Indemnification

8.

Indemnification

You agree to indemnify, defend, and hold harmless Vendro and its officers, directors,
employees, and agents from and against any and all claims, liabilities, damages, losses,
and expenses, including reasonable attorneys' fees, arising from your breach of this
Policy or your use of the Platform.